Privacy policy

UK Cleaning Supplies (UKCS Group) Privacy Policy

Last updated: 01/09/2023

At UK Cleaning Supplies (UKCS Group), we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you visit our website or use our services.

Information We Collect:

1. Personal Information: We may collect personal information such as your name, email address, phone number, and shipping address when you make a purchase or create an account.

2. Payment Information: We collect payment details, including credit card information, to process your orders securely.

3. Usage Information: We gather data about your interactions with our website, including your IP address, browser type, and browsing history.

How We Use Your Information:

We use your personal information for the following purposes:

1. To process and fulfil your orders.
2. To communicate with you about your orders, products, and promotions.
3. To improve our website and services.
4. To provide customer support and respond to your inquiries.
5. To send you marketing and promotional materials (only with your consent).

Information Sharing:

We do not sell or rent your personal information to third parties. However, we may share your information with trusted third parties for the following purposes:

1. Shipping and logistics companies to deliver your orders.
2. Payment processors to facilitate secure transactions.
3. Service providers who help us improve our website and services.
4. Legal and regulatory authorities, if required by law.

Your Choices:

You have the following choices regarding your personal information:

1. You can access and update your account information.
2. You can unsubscribe from marketing communications by following the opt-out instructions in the emails you receive.
3. You can request the deletion of your account and associated data, subject to applicable laws.

Security:

We take reasonable measures to protect your personal information from unauthorized access, disclosure, or alteration. However, no online data transmission or storage is completely secure, and we cannot guarantee the security of your information.

Cookies:

We use cookies and similar technologies to enhance your browsing experience and collect information about your preferences and interactions on our website. You can manage cookies through your browser settings.

Changes to Privacy Policy:

We may update this Privacy Policy to reflect changes in our practices or for legal reasons. We will post the revised policy on our website with the effective date.

Contact Us:

If you have questions or concerns about our Privacy Policy or the way we handle your personal information, please contact us at info@ukcs-ltd.co.uk or 02071831310.

By using our website and services, you agree to the terms outlined in this Privacy Policy.

Note: This Privacy Policy is subject to change without notice. Please refer to our website for the most up-to-date policy.